1. The Online Payment System provided by the Telecommunication Service Provider/Metfone accepts these following methods:
- VISA, MasterCard, and JCB credit cards
- VISA, MasterCard, and JCB debit cards that are activated to be used online
- Alipay
- Wechat Pay
- UnionPay
- e-Money
- ABA PAY
2. You can select the refill amount from the list or input the refill amount that you want. The value you will receive shall be compliant with terms and conditions set by the Telecommunication Service Provider/Metfone.
3. You acknowledge and accept that in relation to this Online Payment System by credit/debit card and internet banking the Telecommunication Service Provider is solely responsible for a connection to the system or website of the respective commercial banks, card issuers and/or e-payment service providers. Any actions required for payment settlement from any credit/debit card are between the cardholder and the respective commercial banks and/or card issuers and/or e-payment service providers.
4. You hereby grant a consent to the Telecommunication Service Provider to access your personal information so that the Telecommunication Service Provider is able to compile and process your personal information as necessary as prescribed by law for the benefit of operation, improvement and/or management of telecommunication business and/or provision of telecommunication service and/or e-payment services including analysis and determination of any marketing plan and activity as well as co-provision of service with any person. You also grant a consent to the Telecommunication Service Provider to disclose, transmit and/or transfer your personal information to any third party (either domestically or internationally) who has the same standard of data protection only for such purposes. Yet, such purposes do not include selling personal information to the third party for commercial purpose. "Personal Information" means information (correctly or not), which may identify, contact or locate to you. Personal information may include your name, email address, billing address, phone number and credit/debit card information, including name of cardholder, credit/debit card number, issuing bank, country of issuing and expiration date.
5. The Telecommunication Service Provider may store your credit/debit card information to facilitate the Online Payment when you log in to the this Online Payment System if you wish to save and store the information for the next payment. For security reasons, your credit/debit card information will be stored in the system of the Telecommunication Service Provider in accordance with its application guidelines, laws and regulations. Nonetheless, if you do not wish to do so, your credit/debit card information will not be stored, and you will be required to provide the credit/debit card information by yourself. Afterwards, the information you have entered during the payment process is sent directly to payment gateway for immediate approval.
6. In case of insufficient funds in customer's payment accounts (Credit/debit cards and internet banking), the transaction will be rejected and the payment will be unsuccessful.
7. You confirm and warrant that you are the true credit/debit cardholder, or otherwise, granted permission to use such credit/debit card.
8. For the process of making Online Payment, you shall make payment to the Telecommunication Service Provider directly.
9. We (Telecommunication Service Provider/Metfone) as the service provider reserve the right to cancel or suspend all service transaction via the Online Payment System if the information of the user is invalid or if the customer enters false information.
10. Customer agrees not to use prepaid payment transaction via Online Payment System for other commercial purposes or take any action contrary to law. We reserve rights to suspend the service immediately after investigation of such events.
11. Refill amount cannot be transferred to another phone number or to exchange for cash or any other promotions.
12. We (Telecommunication Service Provider/Metfone) reserve the right to refund any transaction when made successfully. Please check the prepaid number you would like to refill carefully before submitting transaction.
13. You may not request for a refund of any payment unless the Telecommunication Service Provider has investigated and confirmed the refund is caused by the Telecommunication Service Provider.
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